Data Privacy and Website Cookies
If you register or purchase a product, the site collects personal data including name, IP, address and email address in order to process your transaction.
We use PayPal, a reputable third party secure payment service to collect the payment data and process the payment on behalf of LukaBloom.com (see www.paypal.com for more information on their data collection and privacy statement).
We do not share customer data that we collect with any other third party.
Email Marketing Policy
We dislike email spam just as much as you do. Our email lists is ‘opt-in’ and LukaBloom.com emails always includes an unsubscribe option on all marketing emails.
Delivery and Returns Policy
Shipping charges: free shipping on all items, worldwide.
Physical goods (CDs, books, etc) will be delivered within 30 days, usually much quicker than this – typically less than a week.
Online goods (digital music, etc) are available online immediately after purchase. Music is normally supplied in mp3 format unless stated otherwise on the product page.
In the event of defects in the original product or where products are not delivered to you due to a mistake on our part, we will send the item to you again without extra charge. There will not be a further shipping charge for this exchange.
For obvious reasons, digital downloads are not returnable or refundable.
This does not affect your statutory rights.
If you have a query about an order, contact Anne at firstname.lastname@example.org